DoorDash bans driver over alleged AI delivery scam: 'Zero tolerance for fraud'

[dalton99a]

https://www.kxan.com/news/doordash-bans-driver-over-alleged-ai-delivery-scam-zero-tolerance-for-fraud/

DoorDash bans driver over alleged AI delivery scam: ‘Zero tolerance for fraud’
by: Michael Bartiromo
Posted: Jan 2, 2026 / 08:40 AM CST

(NEXSTAR) – A delivery driver for DoorDash has been ousted from the platform after allegedly attempting to trick a customer into thinking their order had been delivered to their door with an AI-generated image.

DoorDash customer Byrne Hobart, from Austin, Texas, first shared news of the dubious delivery in an X post on Dec. 26.

“Amazing. DoorDash driver accepted the drive, immediately marked it as delivered, and submitted an AI-generated image of a DoorDash order […] at our front door,” Hobart wrote.

Along with his post, Hobart shared the (obviously) AI-generated image he was allegedly sent by the DoorDasher. He juxtaposed it with a photo of his actual door.

Hobart later explained that he didn’t think the DoorDash driver (or “Dasher,” as DoorDash calls them) was ever physically present at his home, but instead used a number of tactics to make it appear to Hobart, and to the powers that be at DoorDash, that it was a legitimate delivery. Hobart also theorized that the “Dasher” may have been a scammer who simply hacked a legitimate driver’s account, changed the payout information, and attempted to get paid for “a bunch of fake deliveries” before anyone found out.




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[dickthegrouch]

1. DoorDash actually banned me (the customer) for complaining about fake deliveries

It was the second time at the same restaurant. I went to the restaurant to complain and found my food on the delivery shelf still, after the driver claimed it had been delivered.
I was banned.
I’ll never go to either again. Sad, because I really liked their menu.

[marble falls]

3. Don't blame the restaurant. If they were in on it, they wouldn't have had the bag on the shelf.

[dickthegrouch]

4. My phone number was on the ticket

They should have called me after it had been getting cold for an hour!

[marble falls]

5. If a joint is hopping, nobody is looking at the Door Dash. I know I never did. I only looked when the dasher came in ...

... to pickup and pay when I took a little retiree job as a cashier in a local restaurant.

I'm surprised orders on a shelf don't walk out before the Dashers show up. Dashing is a necessary evil for most restaurants. They discount the prices for Door Dash. If I owned, and I needed to do delivery orders, I'd hire a delivery driver. I'd never use Door Dash or Grub Hub or whatever.

NO restaurant wants to lose a good customer, especially on an order they had to discount and have delivered by a third party.

[marble falls]

2. AI is insideous. Pocket sized do it yourself nuclear weapons will be the next big thing.

[EdmondDantes_]

6. The only fraud they will tolerate is the fraud they commit

Against restaurants, drivers, and customers.