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EarlG

(22,639 posts)
Sun Feb 7, 2021, 08:24 PM Feb 2021

NOTICE: If you purchased/renewed a Star Membership and your hearts did not show up...

This discussion thread was locked by EarlG (a host of the Announcements group).

Please be patient -- there appears to be a short delay in processing at the moment. If you don't get a DU Mail message about your hearts immediately, you should receive it within 15-20 minutes of your purchase.

If you still haven't received the hearts after that, please send me a message to let me know and I'll look into it.

Thanks

EarlG

18 replies = new reply since forum marked as read
Highlight: NoneDon't highlight anything 5 newestHighlight 5 most recent replies
NOTICE: If you purchased/renewed a Star Membership and your hearts did not show up... (Original Post) EarlG Feb 2021 OP
For people not seeing the credit card button! nocoincidences Feb 2021 #1
Was that on the PayPal page? EarlG Feb 2021 #2
You are right. BlueDawn Feb 2021 #4
Well now I am flummoxed. nocoincidences Feb 2021 #5
Please disregard my ? to admin. Thanks LakeArenal Feb 2021 #3
My renewal is automatic. Sophiegirl Feb 2021 #6
If you are a monthly subscriber you should have some hearts to give out EarlG Feb 2021 #7
thank you! sheshe2 Feb 2021 #8
Mine only took three or four minutes to show up. Staph Feb 2021 #9
Mine took about 5 - 6 minutes. n/t GP6971 Feb 2021 #10
I have uBlock Origin Hermit-The-Prog Feb 2021 #11
Only recent renewals or monthly subscribers , correct? cwydro Feb 2021 #12
That's right EarlG Feb 2021 #13
Thanks! I appreciate the response. cwydro Feb 2021 #14
Thank you! I get a little impatient at times. Solly Mack Feb 2021 #15
Aloha, EarlG.. I have a big problem.. Cha Feb 2021 #16
We had an unexpected issue in GD and had to shut it down temporarily -- it's open again now EarlG Feb 2021 #17
Yay! I see that it is.. I tried Cha Feb 2021 #18

nocoincidences

(2,346 posts)
1. For people not seeing the credit card button!
Sun Feb 7, 2021, 08:29 PM
Feb 2021

I just figured that one out!

Even though I am a member and don't need to use Adblock on this site, it defaulted to be on.

When I couldn't see the credit card button I had an epiphany to turn off my Adblock, and there it was!!

EarlG

(22,639 posts)
2. Was that on the PayPal page?
Sun Feb 7, 2021, 08:30 PM
Feb 2021

If so, good to know -- thanks.

BlueDawn

(959 posts)
4. You are right.
Sun Feb 7, 2021, 08:37 PM
Feb 2021

I bought hearts earlier this evening and it did take a while to receive them.

But I did receive them and have already bestowed all of them to my fellow DUers!

I love giving hearts! i will definitely buy some more.

Thanks, EarlG! (I gave you one of my hearts in gratitude for all that you do!)

nocoincidences

(2,346 posts)
5. Well now I am flummoxed.
Sun Feb 7, 2021, 08:38 PM
Feb 2021

I tried to do it with the Adblock on and it didn't work the same way....the credit button showed up.

But originally, turning off the Adblock worked.

Or maybe it was just a coincidence. Oops. My username says that can't be it.

LakeArenal

(29,861 posts)
3. Please disregard my ? to admin. Thanks
Sun Feb 7, 2021, 08:33 PM
Feb 2021

Sophiegirl

(2,338 posts)
6. My renewal is automatic.
Sun Feb 7, 2021, 08:40 PM
Feb 2021

How do I know if I have hearts to give. I’m not sure how this works.

EarlG

(22,639 posts)
7. If you are a monthly subscriber you should have some hearts to give out
Sun Feb 7, 2021, 08:46 PM
Feb 2021

Check the bottom of any post, and there should be a link which says "Give a heart..." The link will also tell you the number of hearts you have remaining. To give a heart, just find a post by the person you want to give a heart to and click that link.

If you're a monthly subscriber and that link is telling you that you have to buy hearts, please send me a message to let me know and I'll look into it.

sheshe2

(88,165 posts)
8. thank you!
Sun Feb 7, 2021, 09:12 PM
Feb 2021

Staph

(6,355 posts)
9. Mine only took three or four minutes to show up.
Sun Feb 7, 2021, 09:17 PM
Feb 2021

I used Paypal.


GP6971

(33,426 posts)
10. Mine took about 5 - 6 minutes. n/t
Sun Feb 7, 2021, 09:28 PM
Feb 2021

Hermit-The-Prog

(36,627 posts)
11. I have uBlock Origin
Sun Feb 7, 2021, 10:47 PM
Feb 2021

By the time I thought to disable it, I was at the page to take the credit card info so I didn't bother disabling. Redirected back to DU afterwards.

Checked my "Star Membership Page" and it was showing expiration in 1 day. Found this announcement thread, read it, checked again and I had DU mail and an expiration date of next year. Took less time to show up than it took to type this.

Thanks EarlG!

 

cwydro

(51,308 posts)
12. Only recent renewals or monthly subscribers , correct?
Mon Feb 8, 2021, 03:02 PM
Feb 2021

If I renewed my star some months back, then I just need to buy hearts, is that right? I think I misunderstood this last year.

EarlG

(22,639 posts)
13. That's right
Mon Feb 8, 2021, 03:06 PM
Feb 2021

You either have to be a monthly subscriber, or purchase/renew your Star Membership while the fund drive is going on (ie. this week) to get hearts.

 

cwydro

(51,308 posts)
14. Thanks! I appreciate the response.
Mon Feb 8, 2021, 03:09 PM
Feb 2021

Will have to buy a few, or a slew lol.

Solly Mack

(93,223 posts)
15. Thank you! I get a little impatient at times.
Wed Feb 10, 2021, 12:29 PM
Feb 2021

Cha

(305,866 posts)
16. Aloha, EarlG.. I have a big problem..
Sun Feb 14, 2021, 03:07 PM
Feb 2021

I noticed "General Discussion" wasn't offered in the "Main" Forums but I got there anyway.. And then this Message in Yellow comes up when I try to post..

You can't post in this forum because it is a read-only archive.

This has Never Happened Before!

Oh & I noticed when the Hearts first started that two of mine didn't show up at all. Sorry I didn't see this announcement before.

Mahalo & Happy Valentines Day! 💙

EarlG

(22,639 posts)
17. We had an unexpected issue in GD and had to shut it down temporarily -- it's open again now
Sun Feb 14, 2021, 03:10 PM
Feb 2021

and should be working normally. Please see:

https://www.democraticunderground.com/101311508

Cha

(305,866 posts)
18. Yay! I see that it is.. I tried
Sun Feb 14, 2021, 03:16 PM
Feb 2021

to post in your announcement about it being down but it just got locked.

Thank you for replying!

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