Thank goodness for Bulgaria! Drivers licensing, vehicle registration resume after computer snafu
All of the city’s driver licensing and other customer service operations are back to normal this morning after in-house and contractor technicians were able to make necessary fixes overnight to a days-long computer problem.
All terminals at each of the driver licensing centers at Kapalama Hale, Kapolei Hale, Waianae, Wahiawa and Koolau were tested this morning and were found to be working normally and at regular speeds, city spokesman Andrew Pereira said.
Customers arriving at the licensing centers were being serviced at a regular pace this morning, he said.
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Pereira said Department of Information Technology fixed the problem following a five-hour conference call, involving technicians from as far as Bulgaria and Paris, from about 7 p.m. to midnight. After that, “they completed the fix and got the system back online,” he said.
Read more: http://www.staradvertiser.com/2017/06/29/breaking-news/city-drivers-licensing-vehicle-registration-back-to-normal-after-computers-fixed/