Economy

Sherman A1

(38,958 posts) Thu Dec 30, 2021, 08:34 AM Dec 2021

Some companies say keep the items as holiday returns cost them big

WASHINGTON (TND) — The holiday shopping scramble is over, but now supply chain issues are now impacting the inevitable gift returns.

Processing returns is costing retailers more money.

Axios is reporting that those businesses are passing higher prices on to the customer due to product shortages and supply chain stress.

In some cases, returning unwanted gifts is becoming so expensive for retailers that they’re telling customers to keep the items and issue refunds anyway, namely online giant Amazon.

https://krcgtv.com/news/nation-world/some-companies-say-keep-the-items-as-holiday-returns-cost-them-big

3 replies

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Some companies say keep the items as holiday returns cost them big (Original Post) Sherman A1 Dec 2021 OP

Keep the items because they know the resale potential is poor bucolic_frolic Dec 2021 #1

Target and Walmart are doing this now, too. Silver Gaia Dec 2021 #2

Got an unordered package from Amazon stuffed with kid's toys. They told me to keep it. Midnight Writer Dec 2021 #3

bucolic_frolic

(49,578 posts)

1. Keep the items because they know the resale potential is poor

Reply to Sherman A1 (Original post)

Thu Dec 30, 2021, 08:48 AM

Dec 2021

Silver Gaia

(5,039 posts)

2. Target and Walmart are doing this now, too.

Reply to Sherman A1 (Original post)

Thu Dec 30, 2021, 10:49 AM

Dec 2021

My no-return replacements/refunds were for items assumed lost by FedEx in November. They said the items might eventually show up anyway, and if they did, I should just keep them. They did. So I did. My daughter received a much needed free couch this way.

Midnight Writer

(23,635 posts)

3. Got an unordered package from Amazon stuffed with kid's toys. They told me to keep it.