In a Temporary State of...

[2naSalit]

I honestly don't know what to call it, I'm so pissed and I have yet to find a resolution to the thing I'm pissed about. I probably should get an attorney at this point but getting one to help you in Montana if you aren't a millionaire is really hard.

I own a 20 year old BMW that I purchased in 2018. I replaced a number of things on it and it's been a rather good car until this past summer when I started having problems with the keys not always working. They are supposed to recharge while in use with the car on. After weeks of trying to find out what was wrong, I finally was informed that it could be that I need a new set of keys because the batteries cannot be replaced in the fobs of this year for this model. A design flaw they have had 20 years to remedy.

So around early September the keys stopped working entirely, all I can do is lock/unlock the driver's door manually, that's it. Can't unlock the other doors, can't start the car.

So I made calls to the location of original sale looking for help. I was told I could order new keys for $350 and proof of ownership and that they had to be programmed yada yada. So I place the order, back in October. End of December I have not heard from anyone, not the dealership where I placed the order or anyone.

I called several times since mid October only to be ignored by the parts dept of the dealership, nobody else wants to hear about it, way over in Minnesota. Montana does not have any BMW businesses in the state. So I called the corporate offices back east and all they were interested in was putting pressure on the dealership.

WTF? This is my primary transportation and I have not been able to use it for months now which will result in costly maintenance once it is operable again.

So I contacted the dealership again this morning only to be told that I am on a waiting list of back order for keys for this one model (this was a design flaw for one year but they didn't fix the issue for cars already sold?) and I am #714 on the fucking list!!

713 other people are waiting for keys to their cars, too.

So I contacted the Consumer Protection Bureau and filed a complaint there.

But I still need my car, the Toyota is being restored and doesn't have headlights until next month when it goes back in the shop for at least a week and the driver's door hinge is messed up so I don't like to use it until it gets fixed nest month, but that''s beside the point.

My primary vehicle has been inoperable for several months due to a design flaw in the keys that also seems to have no remedy without ramming a pitchfork up BMW Corp's ass.

Suggestions anyone? I am ready to go ballistic, at least talk me down because I'm really reeaallly pissed.