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Health

abqtommy

(14,118 posts)

1. I have followed with interest the problems that Canada has experience when their new

Reply to Eugene (Original post)

Fri Jul 9, 2021, 09:37 PM

Jul 2021

governmental pay system was put online some years back.

"As federal Phoenix payroll fiasco hits 2-year mark, families continue to bear brunt of it.

Problem-plagued, IBM-customized pay system remains 'embarrassing,' apologetic minister admits."

https://www.cbc.ca/news/canada/ottawa/families-suffer-phoenix-pay-government-minister-embarrased-1.4543130

Closer to home for me within the last two months my credit union changed over to a new system and
there were immediate problems. I raised holy hell and threatened to go to another institution. They
did get things fixed up fairly quickly.

The lesson is: anticipate problems and have resources dedicated to fixing/patching things up

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Highlight:

Hidden Costs and Flawed Training Plague the V.A.'s Huge Software Upgrade [View all] Eugene Jul 2021 OP

I have followed with interest the problems that Canada has experience when their new abqtommy Jul 2021 #1

I'm sure they desperately need one Warpy Jul 2021 #2